Dennis Smith, author of “The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don’t Change in a Changing World,” recently spoke with us about his healthcare career and book. In this excerpt, he delves into the difficult topic of when it’s time to let an employee go. Smith emphasizes the importance of addressing the issue early on and setting clear expectations. He also highlights the significance of providing feedback and coaching, as well as documenting performance issues.

Smith then shifts gears to discuss effective leadership styles, noting that there’s no one-size-fits-all approach.

Check out the full interview with Dennis Smith to learn more about his insights on leadership in healthcare and beyond.