The Healthcare Facilities Network welcomes Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management. Steve’s expertise and authorship were instrumental in the creation of IFMA’s recent “North American Medical Center Facility Support Services Benchmarking Report,” which we discuss in Episode 1.
Topics include:
02:28 Facility Support Services Benchmarking report, introduction
07:23 Research challenges
09:10 Laundry, FTEs, and square foot comparison
12:22 Aging infrastructure and deferred maintenance
19:45 FTE calculation
26:43 The best predictor for an accurate FTE count