Manager, Facility Operations

Bayhealth’s mission is to strengthen the health of the Delaware communities it serves. As central and southern Delaware’s largest healthcare system, Bayhealth is comprised of Bayhealth Hospital, Kent Campus; Bayhealth Hospital, Sussex Campus; and the freestanding Emergency Department in Smyrna. Numerous satellite facilities and employed physician practices comprise the Bayhealth network. Located in the heart of Dover, Bayhealth Hospital, Kent Campus has been offering quality healthcare since 1927. Kent Campus has won numerous awards, including The Joint Commission Accreditation Gold Seal of Approval, The Joint Commission Advanced Certification, and Magnet recognition by the American Nurses Credentialing Center.

The campus offers a comprehensive array of services, including cardiac surgery and diagnostic and interventional cardiac catheterizations; endovascular surgery; da Vinci Si Surgical System; neurosurgery; birth services and neonatal care; cancer care; orthopedic and rehabilitation services; advanced digital imaging; inpatient and outpatient medical and surgical care; intensive, intermediate and coronary care; and a 24-hour emergency department. Bayhealth’s strategic plan calls for continued growth and development of quality clinical programs, facilities, physician practices, and strategic partnerships across Delaware.

Bayhealth is a not-for-profit healthcare system with more than 4,000 employees and a medical staff of more than 400 physicians. Bayhealth is an affiliate of Penn Medicine for Heart and Vascular, Cancer, and Orthopedics. In Fiscal Year 2020, Bayhealth recorded 96,820 emergency department visits, 18,574 patients admitted to beds, 2,241 births, and provided $68.16 million in unreimbursed care to patients.

Position Description

Reporting to the Department’s Senior Director, the Manager, Facility Operations manages personnel, finances, programs, policies and procedures to efficiently and effectively operate and maintain Bayhealth’s facilities. In addition, the incumbent will develop and implement maintenance and energy management programs to maintain the physical structures, central plant, utility systems, mechanical and electrical systems, HVAC, and grounds in a safe, reliable, and operative working condition. Working closely with the Senior Director, the Manager will help establish goals, objectives, and standards of performance; develop and implement operating policies and procedures; and interpret and apply standards, regulations, and codes. The Manager will be fully versed in The Joint Commission Environment of Care standards, NFPA standards, the Life Safety Code, EPA, DNREC, OSHA and other regulations related to the compliant operation of modern health care facilities.

The Manager will develop and lead processes and activities to ensure compliance with all applicable regulations. The Manager will coordinate assigned facility maintenance and operating activities with other divisions, departments, and outside agencies and will provide highly responsible and complex administrative management support to all, under the direction of the Department Senior Director.


A Bachelor of Science in Engineering, Architecture, Business Administration, or Management is preferred. A 4-year college degree in another field of study will also be accepted, in combination with formal training, certification, and experience demonstrating equivalence operating, repairing, and maintaining the physical environment of a multi-site health system. Additionally, seven (7) years of maintenance, repair, and plant operations experience, including three (3) or more years of related experience in a supervisory role within a multi-site health system or industrial complex, is required. A Certified Healthcare Facilities Manager (CHFM) or Certified Energy Manager (CEM) is preferred.

About Us

Gosselin/Martin Associates is an established leader in healthcare consulting. The firm is a leading healthcare management recruiter and provides healthcare management skills education to facility departments in hospitals and systems across the country. If interested, please contact us at 508-660-1800.

If you would like to be confidentially considered for current positions or future opportunities, please fill out the form on this page. Additionally, you will receive automatic e-mails when our position list is updated.

Gosselin Associates shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.

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