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Director, Facility Management

The University of Vermont Medical Center is a dynamic healthcare facility located in beautiful Burlington, VT. Serving a population of more than 1 million residents, the UVM Medical Center provides a full range of tertiary-level inpatient and outpatient services, employing approximately 8,000 people, including nationally recognized physicians, researchers, and teachers. The Medical Center has earned a Level I Trauma Center distinction.

The employees of the UVM Medical Center are committed to providing the highest quality of care for patients through compassionate care and cutting-edge, research-based therapies. Their integrated approach to patient-centered care creates a team approach that improves health outcomes for patients: Patients come first at UVM Medical Center. 

The UVM Medical Center is committed to sustainability, partnering with more than 70 regional farmers and producers to supply healthier food to their patients and customers. They strive to be the greenest healthcare organization in the country by reducing their energy consumption and carbon footprint. They were one of 25 hospitals to be honored for Environmental Excellence by Practice Greenhealth, a leading national advocate for sustainable practices in health care. 

UVM Medical Center was a top performer among leading academic medical centers participating in the 2015 University HealthSystem Consortium (UHC) Quality and Accountability Study. It is home to the University of Vermont Children’s Hospital, a full-service hospital within a hospital that was named to US News & World Report Best Children’s Hospitals list for 2012 – 2013. 

In service to the patient, community, and medicine since 1879, the UVM Medical Center, the Larner College of Medicine at UVM, and the UVM College of Nursing and Health Sciences, comprise the region’s premier academic medical center. For more information, please see uvmhealth.org.

 

Position Description

Reporting to the Vice-President of Hospital Services, the Director, Facilities Management has direct responsibility for the leadership of the Facilities Management Department (60 employees) and the Environmental Services Department (220 employees) at the UVM Medical Center (2,284,000 sq. ft.) and Fanny Allen (120,000 sq. ft.) Campuses. The incumbent will ensure that the facilities department provides the best possible physical environment for patients, physicians, and staff by organizing, planning, directing, evaluating, and improving inpatient facilities and environmental services. The incumbent will lead services that maintain building systems and infrastructure, biomedical engineering, cleaning services, and waste management.  

The Director is responsible for ensuring that operations are completed in accordance with regulatory requirements. The Director will manage compliance activities related to The Joint Commission’s Equipment Management, Life Safety, and Utilities Management programs. The incumbent will lead a significant portion of the organization’s Sustainability Program, including energy reduction and waste management

The Director must be willing and able to support professional growth in department staff through active coaching, identifying growth/development opportunities, and issuing performance-based feedback. The UVM Medical Center seeks an innovative and collaborative leader with a strong customer service approach. They must communicate transparently and be open and available to facilities and hospital staff, with the ability to manage in a matrix organization. Expert in the soft skill competencies of communication, feedback, delegation, and change management, the individual must be a self-starter who can relate to senior leadership, hospital staff, and patients. Technical facilities management knowledge is required, as is leadership and communication skill.

Qualifications

The successful candidate will possess an undergraduate degree in an appropriate discipline closely related to Engineering, Facility Management, or Business Management, and a demonstrated knowledge of operational and compliance principles in a healthcare environment.  A minimum of 7-10 years of experience in all aspects of facilities and/or environmental services operations is required, as is 5 years of healthcare supervisory experience. Practical experience leading a sustainability program is required, as is large scale hospital/multi-site experience, and the ability to work in a matrixed organization. 

A Master’s Degree is highly desirable, and a current Certified Healthcare Facilities Manager (CHFM) designation is preferred, or the ability to obtain certification within 6 months from the start date of employment. Certifications with the International Executive Housekeepers Association and the American Society for Healthcare Environmental Services are desirable.  

The ideal applicant will bring a demonstrated history of the effective management of diverse teams and the ability to think strategically to solve complex problems related to facilities management and environmental services. They must possess a leadership style that builds credibility and achieves positive outcomes, advocating for the needs of the Department when required. The Director must lead by example, communicating with and mentoring staff, while maintaining high department standards. Soft skill expertise is needed, as is the ability to work effectively in a fast-paced environment.

About Us

Gosselin/Martin Associates is an established leader in healthcare consulting. The firm is a leading healthcare management recruiter and provides healthcare management education and succession planning to facility departments in hospitals and systems across the country.

Please call 508-660-1800 to learn more.

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Gosselin Associates shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.

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