Quick Glance: Features & Benefits
- Joint working sessions with internal leadership at project start and completion
- Human equity SWOT analysis and Employee Assessment Survey
- National facilities data and benchmarking comparisons to peer organizations
- Comprehensive assessment report
Gosselin/Martin Associates provides Department Assessments for the nation’s largest hospitals and medical centers. Our assessment evaluates select components of the facilities management function, focusing on human equity.
We use national survey data, health care best practices, data from past assessments, and industry knowledge based on years of experience to evaluate your department structure.
During our first conversation we’ll hold a Working Session to discuss your goals, opportunities to grow, and issues you have identified. Informing our conversations and reports will be more than 25 years of direct experience in healthcare facilities and the knowledge we accrue in speaking with hospitals, organizations, and candidates on a daily basis. We will conduct an Employee Assessment Survey to gain their perspectives on the state of the organization, pending organizational approval.
Following our in-depth assessment we will provide an evaluation of your current operational performance and structure and deliver an assessment report that affirms or recommends a roadmap for the facilities function. Assessments include the following elements:
- Definition of mission and goals
- Scope of services
- Reporting structure
- Preventative and predictive maintenance programs
- Work order processing
- Performance improvement
- Contract utilization and optimization
- Program development
- Scheduling and oversight
- Roles and responsibilities of internal and A/E/C staff
- Trade and skill set evaluation
- Management development and leadership
- Staff satisfaction
- Departmental productivity and image
- Regulatory Compliance
Please contact us for more information on how we may assist your organization.
“From an operational and financial perspective, the merger should occur. It would eliminate redundant systems and grey areas of responsibility. It would provide cost and workload efficiencies. The combined department would create bench strength, provide a greater depth of technical resources, and a higher level of reliable, consistent customer service.”
Gosselin/Martin Associates Organizational Assessment